Let’s Work Toghether

How does selling tickets via Mucklagh's website work?

If you would like to sell your retreat tickets directly on our website, Mucklagh Lodge can act as a Disclosed Agent

This means:

  • You as the facilitator are the organiser / supplier of the retreat

  • We sell tickets on your behalf

  • We take a 10% commission including VAT at 13.5%

Under Irish VAT rules:

  • You as the facilitator supply the retreat to the attendee

  • You as the facilitator account for VAT on the ticket price in your own accounts (if you are VAT registered)

  • We charge VAT at 13.5% only on our commission

What fees are required and for what purpose?

Stripe Card Processing Fees

1.5% + €0.25 EU cards

2.5% + €0.25 UK cards

10% Commission

Which covers expenses such as website hosting, ecommerce platform, event listing & product creation, SEO optimisation, admin, refunds & billing queries.

You will also receive a free listing on Retreats which is the no. 1 retreat booking platform.

Can I see an example of the flow of monies?

Ticket sales
10 tickets sold
Ticket Price €300
Revenue collected €3,000

Stripe fees
1.5% of €3,000 = €45
€0.25 × 10 transactions = €2.50
Total Stripe fees = €47.50

Commission
€3,000 × 10% = €300

Facilitator Payout
Gross ticket sales = €3,000
Stripe fees -€47.50
Commission -€300
Net payout to facilitator €2,652.50

This payout will be off set against your Mucklagh Lodge invoice, with the balance being owed to you once sales are closed (assuming ticket sales out perform cost of venue)

Selling Tickets

What is the process for me?

What you need to do:

  • Send us info about your retreat, with some images and nice text. From this we will create a listing on our events page.

  • Tell us the price of your tickets. You can make is simple with 1 price for everyone, or you can create tiered pricing depending on the room occupancy.

  • We have created a form below to help you gather the information needed.

Once sales are open:

You will receive an email every time a ticket sale occurs so you are completely in the loop. If you have a mixed gender group and are selling tiered rooms, we will manage room assignments and stock levels to ensure every guest gets the room they want and you don’t oversell.

How does it look for the customer?

Listing

Potential guests will discover your retreat on our “Upcoming Retreats” page or on Retreats

Buying Tickets

The guest will purchase the ticket direct on our website. We will capture the essential information such as name, phone & dietary requirements. Plus we will have guests agree to any terms and conditions you wish to set.

At checkout they can pay using a debit or credit card. They can also choose to spread the payments using Klarna.

The guest will receive an automated order confirmation email.

The guest will not be aware of any of the calculations shown above. In the case of our example they will simply pay €300. 

Can I see an example of the flow of monies?

Ticket sales
10 tickets sold
Ticket Price €300
Revenue collected €3,000

Stripe fees
1.5% of €3,000 = €45
€0.25 × 10 transactions = €2.50
Total Stripe fees = €47.50

Commission
€3,000 × 10% = €300

Facilitator Payout
Gross ticket sales = €3,000
Stripe fees -€47.50
Commission -€300
Net payout to facilitator €2,652.50

This payout will be off set against your Mucklagh Lodge invoice, with the balance being owed to you (assuming ticket sales out perform cost of venue)